Tim Davis

i'm here to make your life easier.

My entire career has been based off of being the "go-to guy" for the go-to guy (or girl). A trusted behind the scenes problem solver, ensuring everything runs smoothly. Whether tackling complex challenges, providing strategic insights, or simply making things happen, I’ve built a reputation as the person top performers rely on when they need results. My ability to anticipate needs, think ahead, and deliver under pressure has allowed me to add value in every role I’ve taken on.

What have I done?

More like what haven't i done!

Scrum Master - Agile Team Facilitator
May 2019 - Feb 2025
Acertus | Lenexa
Lead cross-functional teams in Agile transformation, fostering collaboration and delivering high-quality software products aligned with business objectives. Facilitate Agile ceremonies, coach teams on best practices, and ensure alignment between stakeholders and development teams.
- Spearheaded Agile adoption, optimizing team velocity and efficiency.
- Championed process improvements that significantly boosted productivity.
- Partnered with stakeholders to refine product backlogs and ensure alignment with strategic goals.
- Implemented Agile practices, increasing productivity by 25%.
- Mentored junior Scrum Masters, fostering a culture of growth.Director, Business Technology
May 2019 - May 2020
Acertus | My Metro Title | Lenexa
Managed the intersection of business operations and technology, ensuring seamless communication between sales, operations, and development teams. Led software development initiatives while optimizing resources and coaching teams to success.
- Directed the development and deployment of new software solutions, replacing outdated systems.
- Acted as the liaison between business and technology teams, ensuring clear communication and alignment of strategic goals to drive successful project execution.
- Achieved 95% project success rate by optimizing resource allocation.
- Cultivated partnerships with key stakeholders to enhance tech initiatives.
- Implemented strategic tech solutions, boosting efficiency by 30%.Integration Manager
Apr 2018 - May 2019
Acertus | My Metro Title | Lenexa
- Led cross functional teams through project management initiatives, ensuring timely and efficient execution.
- Trained and mentored personnel, fostering a culture of continuous learning.
- Developed training programs, increasing team productivity by 20%.
- Proactively identified and resolved project challenges, maintaining alignment with business objectives.
- Assisted the M&A process to successfully integrate two newly acquired companies into the parent organization, ensuring a smooth transition and operational continuity.
- Oversaw the full construction of a new office space buildout, managing general contractors, sourcing materials, setting and managing the budget, and handling all aspects of the project to ensure successful completion.Pricing Manager
Jan 2017 - Apr 2018
Acertus | MetroGistics | St. Louis
- Developed and executed pricing strategies based on market analysis and business needs, directly supporting sales initiatives and revenue growth.
- Built and maintained client relationships by interfacing directly with customers, ensuring their needs were met and fostering long-term partnerships.
- Led negotiations with clients to secure favorable terms, driving increased sales volume and contract renewals.
- Implemented dynamic pricing models, increasing profit margins by 15%.
- Trained staff on pricing tools, improving efficiency by 30%.
- Achieved a 30% reduction in pricing errors through rigorous checks.Technology Integration Manager
Jun 2015 - Jan 2017
Acertus | MetroGistics | St Louis
- Established and refined IT policies and procedures to enhance system efficiencies.
- Led cross-functional discussions on system requirements, timelines, and costs.
- Streamlined operational processes to drive technological advancements.
- Successfully assisted with the M&A integration of a newly acquired company, aligning with business objectives.Administrative Services Manager
Jan 2011 - Jul 2015
Acertus | McNutt Logistics | Lowry City, MO
- Managed administrative operations, optimizing budgets and resource allocation.
- Developed accurate reporting systems to enhance decision-making.
- Led process improvement initiatives to boost organizational efficiency.
- Introduced innovative administrative processes, cutting turnaround time by 75%.
- Enhanced customer service protocols, increasing satisfaction scores by 50%.
- Managed vendor relationships, negotiating contracts that saved $150K annually.Project Manager
Jan 2009 - Jan 2011
Acertus | McNutt Logistics | Lowry City, MO
- Delivered projects on time and within budget, ensuring stakeholder satisfaction.
- Defined project scope, objectives, and resource allocation strategies.
- Created comprehensive project plans to monitor progress and mitigate risks.
- Successfully managed a $1M project, exceeding company expectations.
- Achieved a 50% increase in project efficiency through streamlined processes.Customer Service
Jan 2007 - Jan 2009
Acertus | McNutt Logistics | Lowry City, MO
- Delivered exceptional customer service while managing accurate data, and streamlining administrative processes.
- Managed high-volume data with 99% accuracy, ensuring data integrity.
- Trained new team members, improving onboarding time by 40%.
- Developed templates that reduced data entry time by 25%.

Easier to download it? You got it!

Is it a career or is it something

bigger?

Story time : the past 20-ish years

Started from the bottom
2007
Everyone starts somewhere.
I began my career in the logistics industry by accepting an entry-level opportunity with a well-known company that, while established, was behind the times in terms of technology and efficiency. Seeing untapped potential, I took on more responsibility than my customer service role required, assisting in sales engagements and naturally stepping into the role of the in-house “IT guy,” despite the company outsourcing all technology services. Within a year, while still performing my primary job, I led efforts to bring IT services in-house—saving the company over $200,000 annually. My work spanned networking, hardware management, database oversight, and report building. Basically, if something needed done, I would do whatever that something was.


We're Getting Somewhere
2009
Somebody's got to do it. Might as well be me.
Recognizing that the company’s outdated applications were limiting growth, I helped identify a small development firm to build a new transportation management system from the ground up. Taking on the role of project manager, I worked with teams across sales, operations, and accounting to design a system that better served the business. Managing remote development teams in Florida and India, I successfully led the two-year project to completion, increasing efficiency and driving profit margins from 10% to 15% almost overnight.


My time to shine?
2011
Who is in charge here?
Impressed by my leadership, the company’s owner promoted me into a people leadership role to oversee operational teams handling incoming work and brokerage operations. Through process and staffing improvements, we improved service level agreement (SLA) performance by 75%, reducing a four-day workflow to just one day. Around this time, a private equity firm became involved in the business, and I played a key role in facilitating the company’s sale and subsequent merger. As the sole liaison—aside from the owner—I navigated the complexities of the acquisition, helping the company double their value, over the six years there.


New surroundings.
2015
I like it here.
Following the sale, I secured a new office space, ensured business continuity, and then relocated to corporate headquarters in St. Louis. There, I took on the role of Technology Integration Manager, working closely with the VP of Technology to merge the acquired business into the parent company. I oversaw development and tech support teams, serving as the primary link between technology and the business. One of my most impactful initiatives was creating a dynamic pricing engine that allowed for real-time rate adjustments, increasing profit margins by an additional 5%. This pricing model remains in use today.


Time to GROW!
2017
Can't stop now.
After the successful implementation of this system, the executive team saw another gap to fill, leading me to transition into the role of Pricing Manager. In this position, I developed pricing strategies based on market trends and collaborated with major OEM clients to secure contracts ranging from $500K to over $1 million in revenue. My leadership contributed to the company’s continued growth under private equity ownership, culminating in a sale valued at roughly 10x that of the last sale.


New surroundings, part 2.
2018
Business and BBQ.
As the business expanded, new acquisition opportunities emerged. With two quick business acquisitions came the challenge of integrating them seamlessly. Relocating once again—this time to Kansas City—I led the effort to incorporate two new service lines, ensuring proper training and project management while overseeing the construction of a new office space to support the company’s growth.


A new kind of leadership.
2019
The set up for what's next.
After the successful integrations, a new bottleneck developed between the operational units in Kansas City and the technology teams. To bridge the gap, I stepped into an interim Director of Business Technology role, leading both the development and IT support teams while ensuring that business needs were met efficiently. Once a permanent director was found, I took on yet another major initiative—guiding the company’s transition from waterfall development to Agile methodologies. Starting from scratch, I trained and mentored development teams, growing a team of Scrum Masters and driving an Agile transformation across the organization.


TLDR
2025
That was too much to read, so let me summarize.
Throughout my career, I have maintained a high-level role within both technology and business operations, working alongside executives, product teams, and technology leaders to drive efficiency and growth. My contributions have been instrumental in scaling the company to its most recent valuation of 8-10x what it was, a mere 7-8 years ago.


What's next?



I'd love to talk.

Let me prove to you, that I can be
That Guy, for your company!

Feel free to reach out at any time.

Tim Davis
660-351-3573
[email protected]